MAPconnected Announces 2026 Warranty Intelligence Initiative: AI OPPORTUNITY MAP + WARRANTY MANAGEMENT STUDY
MAPconnected’s AI Opportunity Map and Warranty Management Study 2026 are available separately at $195 per study for members and $395 per study for non-members.
2 studies help service and warranty leaders identify AI opportunities and improve operations, with insights showcased at the Service & Warranty Lifecycle Summit
You can't transform what you don't understand.”
DETROIT, MI, UNITED STATES, October 6, 2026 /EINPresswire.com/ -- MAPconnected announces the availability of two major 2026 research studies designed to help manufacturers, suppliers, dealers and service organizations navigate the rapidly changing Service & Warranty Lifecycle:— Pam Walter, Founder of MAPconnected
AI OPPORTUNITY MAP: 10 Top Projects Transforming the Service & Warranty Lifecycle
WARRANTY MANAGEMENT STUDY 2026: From Operational Burden to Strategic Advantage
Together, the studies provide a view of both the future of Service & Warranty and the challenges organizations face today.
“You can't transform what you don't understand,” said Pam Walter, Founder of MAPconnected. “The AI OPPORTUNITY MAP shows leaders where the next opportunities are emerging, while WARRANTY MANAGEMENT 2026 highlights where the current system is creating friction. Together, they provide a stronger foundation for deciding what needs to change and where to start.”
Two Studies. One Strategic View.
The AI OPPORTUNITY MAP identifies 10 high-impact AI projects across warranty administration, claims, diagnostics, technical assistance, dealer operations, field service, quality, supplier collaboration and customer experience.
WARRANTY MANAGEMENT STUDY 2026 provides insights into today's warranty operations, including industry trends, operational challenges, benchmarking information and the dealer perspective. The study features 34+ OEM warranty claim-flow screenshots and examines warranty friction through the eyes of dealers, highlighting opportunities to reduce cost, complexity and frustration.
“The Service & Warranty organization is at an inflection point,” said Mike Roberts, President of MR Insights and co-author of the studies. “These studies give leaders a clearer view of where the industry is today and where AI can take it next. The real opportunity is turning that intelligence into action.”
Where The Research Meets Reality.
The research identifies the opportunities. The MAPconnected Service & Warranty Lifecycle Summit shows how leading organizations are putting them into practice. Join 200+ warranty, service, quality, and aftersales professionals October 19-21, 2026 at the Westin Southfield Detroit to explore real-world AI, predictive analytics, and data-driven transformation initiatives. Gain practical insights, proven strategies, and valuable peer connections to strengthen your warranty lifecycle roadmap.
Take part in the October 19 interactive workshop to map the warranty lifecycle, uncover process gaps, and identify opportunities for improvement. Explore how data, automation, and AI can enhance warranty speed, accuracy, and performance. Leave with practical next steps and a complimentary copy of the 2026 Warranty Management Study.
Research Available Now:
AI OPPORTUNITY MAP: 10 Top Projects Transforming the Service & Warranty Lifecycle
WARRANTY MANAGEMENT STUDY 2026: From Operational Burden to Strategic Advantage
Each study: MAPconnected members $195; non-members $395.
Purchase studies: https://www.mapconnected.com/member-and-sponsor-packages/#surveysstudies
Summit and workshop information: https://www.mapconnected.com/vehicle-service-and-warranty-summit/#agenda
For organizations serious about moving warranty from an operational burden to a strategic advantage, MAPconnected provides the research, peer connections and practical opportunities to put new ideas into action.
Get the intelligence. Join the conversation. Put it into action.
About MAPconnected
MAPconnected is an executive peer community dedicated to advancing the Service & Warranty Lifecycle. Through industry research, executive benchmarking, peer networking, workshops, AI innovation initiatives and the MAPconnected Summit, MAPconnected connects leaders with the ideas, intelligence, relationships and practical strategies needed to improve warranty performance, reduce costs, strengthen dealer relationships and elevate the customer experience.
About MR Insights
MR Insights is an independent research and advisory firm specializing in the automotive, commercial vehicle, agriculture, construction and industrial equipment sectors. Led by industry veteran Mike Roberts, the firm provides market intelligence, strategic research, executive advisory services and thought leadership focused on warranty, aftersales, customer experience and emerging technologies shaping the future of product support.
Pamela Walter
MAPconnected
info@mapconnected.com
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